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FAQ

How long will my order take to arrive?

Orders are usually processed and shipped within 48 hours. We usually ship in batches on Mondays and Thursdays, but this varies. UK orders are sent via Royal Mail 2nd Class. International orders are sent via Royal Mail Airmail which usually takes between 8-10 working days to arrive.

Can I click and collect my order?

You can collect your order from Geek Bothy, Unit 3, Transition Extreme, Aberdeen, AB24 5NN.  Orders will be ready to collect from the first Thursday after you order. Please enter code GEEKBOTHY at the checkout if you wish to collect your order instore.

What size are your shirts?

Size guides are provided on product pages.

What is the largest shirt you have?

Our supplier's largest available size is 5XL in all black tshirts.  Hoodies go up to 3XL for Men and 2XL for Women.  Vests/tank tops go up to 2XL for both men and women.  Available sizes are provided on each product page.

My item does not fit. Can I exchange it for the correct size?

Yes, however postage for the replacement to be sent out is required.  Please use this link for more information.

Your replacement size will be dispatched once we have received the original back. All returns are dealt with personally, so please email info@teambeard.co.uk to arrange a return and payment for additional postage. Unfortunately we cannot provide refunds.

My order still hasn’t arrived, what should I do?

Please wait 28 days before contacting us as the Royal Mail can sometimes take up to this long to deliver. We understand that occasionally mail does go missing and we will deal with each case individually.

PLEASE CHECK YOUR JUNK FOLDER IF YOU ARE EXPECTING AN EMAIL RESPONSE - WE ALWAYS AIM TO REPLY WITHIN 24 HOURS OR BY THE NEXT WORKING DAY

The item I want to purchase is out of stock! How will I know when it is available?

Each item will display when it is back in stock, so check back regularly or keep an eye out on our social network channels for updates! We like to keep you up to date with new releases and restocks, so this is the best place to hear the latest from the Team Beard store!

The prices are shown in GBP(£).  Can I still buy items from this store and how much will it cost in my currency? 
Yes, you can order no matter where you live in the world. Your order will be converted into your own currency when you checkout. The exact amount you pay in your own currency will depend on the exchange rate at the time. If you want to know roughly how much the items are in your own currency, please use this free online currency converter

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Simply click here and type "unsubscribe" in teh subject field before sending.


"Team Beard" and the Team Beard logo are a Registered Trademarks (UK00003042207 & UK00003060430) of Ailsa Scott. 

Any instances of replication or counterfeiting will face legal action.  Accept no imitations!